About Us

Lynda Mortensen, owner of Bay Area Pet Pals, has been a dedicated small business owner for over 35 years. Her lifelong passion for animals began in childhood, inspiring her to learn various pet care techniques and gain expertise in pet first aid. Throughout the years, Lynda has opened her heart and home to numerous adopted pets and loves helping fellow pet owners care for their own furry companions. She personally trains every Bay Area Pet Pals employee to follow specific guidelines, ensuring consistent, high-quality care for each pet.

At Bay Area Pet Pals, you’ll never have to worry about re-scheduling due to illness or vacations. With a team of equally trained professionals, we guarantee that every appointment and visit is covered, no matter the circumstances.

As a fully licensed, bonded, and insured company, we take pride in our attention to detail. Each pet is carefully screened to identify any special needs or issues that may require attention. We maintain detailed records, covering everything from medical conditions and medications to habits, fears, likes, dislikes, and routines. Our thorough documentation ensures that your pet receives personalized care tailored to their unique needs. In addition, our team is prepared for any emergencies, thanks to our network of trusted veterinarians and comprehensive pet first aid training.

When it comes to choosing a pet sitting service, we understand how important reliability and professionalism are. At Bay Area Pet Pals, we prioritize teamwork and professional service, never outsourcing to independent contractors for sporadic jobs. Instead, we hire dedicated employees—Pet Pals as we like to call them—who undergo thorough background checks, screening, and training to meet our high standards of pet care. Each Pet Pal is chosen for their punctuality, respect, and deep love for animals. We’ve also established a robust system of communication that keeps pet owners updated and ensures no pet is left waiting anxiously for their visit.

We believe in the importance of trust and transparency, which is why we’re happy to provide a list of references upon request. Our past and current customers can attest to the quality of care and service we provide. For more insights, feel free to visit our ‘Testimonials’ page to hear firsthand experiences from those who have trusted Bay Area Pet Pals with their beloved pets.